An email is a letter
Consequently there are rules to follow
Though there are some differences :
There basically 4 different ways to start an email
State clearly and right from the start why you are writing
2 options :
Consider adding some small talk to the content of your email.
Basically there two ways to do that
A nice way to conclude your email before signing off :
Depends on the opening :
For typos and mistakes
Dear Mr Jones,
Thanks for your last email. I’m fully aware that any delay in delivery may result in production problems and financial loss on your side. Consequently, I can assure you that we will do the best we can to dispatch goods in due time. However we are working with subcontractors that have their own issues to deal with so I cannot be 100% sure you’ll have the goods by Friday. However, if there are any problems, do not hesitate to get back to me and I will see if we can set up a compensation scheme.
CEO ACME Trading
Hope you’re fine. Just a quick word to ask you whether you could send me your new catalogue and a price list. As the year is drawing to a close, we’re anticipating our orders and supply needs for 2017.
|Bcc||Blind carbon copy|
|josmith.com||josmith dot com|
|Boîte de réception||Inbox|
|Joindre||To attach (to enclose)|
|Suite à||Further to|
|Dans l'attente de ...||Looking forward to + BV-ing|